Same-Day Delivery Terms and Conditions
Place a qualifying order by 2:00 PM on OfficeDepot.com, and if you're located in one of our same-day delivery areas, your order can be delivered during one of four available windows of your choice for a fee of $15.00. Most furniture, oversized items, special order items, custom printing orders, bulk items, cases of bottled water and other beverages are excluded.
Same-Day delivery is subject to driver availability, and you will only be given an available delivery window on qualifying items based upon driver availability. We will confirm your delivery window when you place your order (subject to credit approval and product availability). Available delivery windows are 8:00 AM-11:00 AM (order cutoff time 5:00 AM), 11:00 AM-2:00 PM (order cutoff time 8:00 AM), 2:00 PM-5:00 PM (order cutoff time 11:00 AM) and 5:00 PM - 8:00 PM (order cutoff time 2:00 PM). Due to weekend store hours, not all delivery windows are available in all stores during weekend hours. Available weekend delivery windows will be noted at Checkout. We will also send an email to you when the delivery is on the way.
Someone must be present at the delivery address to sign for and accept the package. If no one is available to accept the package at the time of delivery, the order will be returned and you will be given the option to pick it up at one of our stores. If the delivery is refused, the order will be canceled and you will be issued a full refund. If the order was refused because the product was damaged or defective and you wish to have a replacement, a new order will be delivered with no additional delivery fee.
Delivery fees are non-refundable if the order or part of the order is returned unless the product is damaged or defective. Delivery fees are subject to change without notice. If any delivery is prevented or delayed by any act or condition beyond our reasonable control, Office Depot shall give prompt notice to you of such condition and shall make all reasonable efforts to ensure delivery is made as soon thereafter as possible.
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